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Our Canvas prints are printed with only top quality materials. We use high quality archival poly-cotton canvas, high quality Poplar stretcher bars, archival inks and hand applied UV resistant coatings. All of our materials meet or exceed the standards set forth by the Fine Art Trade Guild for pH and light-fastness. Everything is printed coated and hand stretched in house by our trained professionals.

When shipping larger prints and large orders shipping calculations may not be accurate when you order. There may be supplemental shipping charges due to larger prints costing more to ship or if an order has to ship in multiple packages. ( If you order one larger print and many smaller prints they will need to ship in 2 packages. )  

If a package is tracked as delivered and you did not get the package you will need to handle this with the shipping company fedex or USPS. Contact the shipping company to see if they will take responsibility for the missing package. Be sure your address was correct on your order and be sure you are shipping to a safe location where packages can be safely delivered. In most cases fedex and usps will not replace a package that was TRACKED as DELIVERED. We use tracking on all packages to be sure they arrive at the address provided on the order. International shipping can take days to several weeks depending on the location and the shipping company. ALL international packages are sent as "import a taxes due", so your client or you will need to pay the import fees. ALL international order require the recipient addressee email AND phone number, add this to the order notes. If we need to ask for this there is a $5 admin fee.

If you are unhappy with your order for any reason please contact us on ravadu@hotmail.es within 3 working days of receiving your package. We will do our best to resolve the problem quickly. Refunds are considered on a case-by-case basis.